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I can't log into my account. What should I do?


To log into your account, please ensure that you have entered the correct registered email address (or member ID) and password. Passwords are case-sensitive, so make sure to check the capitalization of letters and ensure there are no extra spaces in the password. Other solutions include:


1.Clearing cookies or switching to a different browser.


2.Trying the password recovery process.


3.If you encounter a message such as "Sorry, you are not authorized to log into this account," please contact our customer service team.


Note: Please check your email inbox for any important information regarding your account.


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